Kennedy Training Network, Inc.

KTN is the lodging industry’s best source for hotel training programs and supportive services in topic areas of hotel reservations sales, hospitality and hotel guest service training, front desk hospitality certification, and hotel sales training.

Services include customized, on-site hotel training workshops, private small-group webcam training and one-on-one coaching, and telephone mystery shopping (reservations shops, hotel sales shops, hotel front desk shops). KTN offers customized versions of all services for the vacation home rental industry too. Additionally, KTN President Doug Kennedy is a well-known conference speaker for management companies, hotel brands, lodging associations, and tourism conferences.