Overview
About Konvo AI
Konvo is an AI Customer Support platform designed for ecommerce teams.
Unlike traditional helpdesks built to help your human agents handle tickets, Konvo helps you build your own AI Agent that can do the work for you. You connect Konvo to your shopsystem, WMS, 3PL, etc and it will resolve tickets, manage orders, and follow complex processes like a human would across all your channels (email, Instagram, livechat, WhatsApp, etc).
Unlike traditional helpdesks built to help your human agents handle tickets, Konvo helps you build your own AI Agent that can do the work for you. You connect Konvo to your shopsystem, WMS, 3PL, etc and it will resolve tickets, manage orders, and follow complex processes like a human would across all your channels (email, Instagram, livechat, WhatsApp, etc).