Nutrition Solutions - Tampa FL

Nutrition Solutions is more than a healthy meal delivery service; we’re a catalyst for transformation, both in health and in life.

Client success specialists provide exceptional customer service and a world class customer experience to clients of our company.

Client Success Team members must be high energy, highly organized, and have a great attitude. They must have fantastic communication skills and be passionate about engaging with, helping, and motivating the clientele we serve.

If you thrive in a team environment, gracefully accept constructive feedback, and uphold the highest standards for yourself and your teammates, then you’re the candidate we’re looking for.
Experience:

Customer service: 3 years (Required)
Sports nutrition: 3 years (Required)

Client Success Specialist Responsibilities:

Maintains an upbeat, positive, empathetic and professional attitude toward customers at all times.
Must complete NASM Lifestyle Coach Certification within the first 120 days of employee
Responds promptly & professionally to client correspondence on all platforms (phone, text, email, social media, hand written cards etc.)
Helps new clients get signed up over the phone
Finds opportunities to make a positive, lasting impact on new and existing clients alike, via personalized touches, thoughtful gestures, interactions, etc.

Coaches & motivates clients on best practices to help expedite their transformations and improve the customer experience
Acknowledging, resolving, documenting customer complaints, issues or concerns.
Strong working knowledge of all products, systems, processes, FAQ’s and customer pain
Improving client retention
Communicating and coordinating with other team members in other departments
Takes part in team functions, workouts and training exercises

Ideal candidate must:

- Have a positive, can do attitude
- Have previous customer service experience
- Complete tasks with exceptional attention to detail
- Maintain a sense of urgency while still completing tasks accurately
- Be able to stay calm, positive and professional when interacting with angry customer
- Work well on a team
- Possess solid computer skills
- Be a strong communicator in person, over the phone, in texts, emails etc.
- Be dependable and have a strong work ethic
- Follow company standards and comply with procedures, policies and regulations
- Continually work to improve on their health & fitness, skillset & personnel development
- Effective verbal and written communication skills in English are required to successfully perform job responsibilities, which include creating reports, delivering presentations, and collaborating with team members
- Reliable transportation is a must

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Commissions on Sales
Paid Time Off
Team Workouts
Free Employee Meals
Personal Development & Educational Resources

Additional Benefits

High Energy, Growth Oriented Company Culture
Modern, Fun, State of the Art Work Place
On-Site World Class Gym & Spa
Free Top Shelf Supplements
Crypto Bonus Opportunities
Fitness Bonus Opportunities

About Nutrition Solutions:
Nutrition Solutions is a rapidly growing healthy meal delivery service proudly serving clients nationwide. We are an industry leader globally recognized for our dedication to quality, innovation, customer service, and the results we help our clients achieve.

Our mission is to transform lives—not just of our clients, but our dedicated team as well. We invest deeply in our team, offering unmatched opportunities for growth through personal development, fitness, training, leadership, and robust accountability practices.

Our work demands personal responsibility, meticulous attention to detail, discipline, and a passion for getting results. The commitment you make to personal development directly influences the career you can build with us.

If you’re driven by growth and eager to join a high-performance team making a daily impact, Nutrition Solutions is where your search ends.

*Nutrition Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Jobs

Client Success Specialist