ODONOVAN

O'Donovan Consulting AG

@o'donovan_consulting_ag

Bad Homburg vor der Höhe, Hessen
http://www.odonovan.de
Business Consulting and Services

Overview

About O'Donovan Consulting AG

The service enhancements we develop for you will not only have an impact on your organization but more importantly, will be very apparent to your customers. Service excellence begins and ends with your customers' perceptions and for this reason, we focus our efforts on creating value in the following three areas:

Innovation
Consistently and effectively meeting customer expectations while constantly striving to exceed them - that is our interpretation of innovative management to achieve service enhancements and results

Business processes
Optimizing the operational and economic efficiency of business processes - with special emphasis on key customer service innovations.

IT-Management
To enhance the role of IT as a business partner who offers key support to core processes and therefore, positioning IT as a major service enabler.

Headquarters

Bad Homburg vor der Höhe, Hessen

Website

http://www.odonovan.de

Company Size

11-50 employees

Industry

Business Consulting and Services

Company Type

Privately Held

Founded

-

Specialties

Customer Service, CRM , Contact Center Excellence, Digitalisierung, Digitaler Kundenservice, Kundenzentrierung, Zukunft der IT Ausrichtung, Customer Experience, Customer Journey, Customer Care Audit, CEM, Chatbots, Self Service, Digitale Transformation, Agiles Projektmanagement, Omni Channel Management, Kundenzufriedenheit, Consulting , and Projektmanagement

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