OptiCall Medical Contact Center

@opticall_inc

Bradenton, FL

http://www.opticall.com

Consumer Services

Overview

About OptiCall Medical Contact Center

We help practices deliver a better patient experience with a human-first approach supported by intelligent, efficient AI. Our U.S.-based team brings warmth, clarity, and consistency to every conversation, while our technology streamlines workflows, improves patient satisfaction, and drives stronger conversions across the entire patient journey.

Headquarters

Bradenton, FL

Website

http://www.opticall.com

Company Size

51-200 employees

Industry

Consumer Services

Company Type

Privately Held

Founded

2002

Specialties

customer service, phone handling, web lead response, Ophthalmology, inbound lead management, Aesthetic, Elective Medical, Plastic Surgery, Refractive Lens Exchange, AI Customer Service, Patient Communication, AI Patient Engagement, Intelligent Call Routing, Virtual Patient Coordinator, Web Lead Capture, Medical Call Handling, Inbound & Outbound Patient Support, 24/7/365 Support, Fertility, and AI Solutions