Squirrel Hill Health Center (SHHC), a dynamic and growing Federally Qualified Health Center, is hiring a full time Front Office Representative to float between our Squirrel Hill and Brentwood offices.

The Front Office Representative is an integral part of the team that provides outstanding patient support services, including greeting patients, answering the telephone, scheduling appointments with providers, documenting information in the electronic health record system, and performing related general office duties.

The Front Office Representative plays a critical role in verifying and updating accounts with new insurance information and ensuring all claims have the appropriate documentation before being coded and submitted. The Front Office Representative exhibits accuracy and attention to detail in processing insurance information. The Front Office Representative also channels communications among patients, nurses, clinicians, and other staff members.

Qualifications:

All CDC recommended vaccines
High School diploma or equivalent
Minimum of 3 years in an outpatient medical setting preferred
Knowledge of and experience in medical insurance
Excellent communication, computer, and organizational skills
Proven ability to multi-task
Collaborative team player
Ability to speak Spanish or Nepali strongly preferred
Available to work in other SHHC sites as needed
Available to work a rotating shift including evenings (Tuesday and Thursday)

Benefits:

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Flexible Spending Account
403B retirement
PTO
8 Paid Holidays

SHHC is an Equal Opportunity Employer.

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Front Office Representative

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