IPIPHANY AI

@touchpointgroup

Parnell, Auckland

https://www.ipiphany.ai

Software Development

Overview

About IPIPHANY AI

Ipiphany AI turns unstructured customer feedback into decisions teams can act on, and prove worked.

Unify reviews, surveys, complaints, tickets, chat logs, and call notes in one intelligence layer with verbatim evidence and traceability.

Move from visibility to understanding to action with closed-loop intelligence: prioritisation, execution, and outcome tracking in one system.
Built for scale and complex environments, with enterprise-grade security (ISO 27001), AWS hosting, and GDPR-aligned privacy.

Want to see it working on your data? Visit www.ipiphany.ai

Headquarters

Parnell, Auckland

Website

https://www.ipiphany.ai

Company Size

11-50 employees

Industry

Software Development

Company Type

Privately Held

Founded

Specialties

Customer Experience, Voice of Customer, Text Analytics, Unstructured data Analytics, Customer Insights, NPS Drivers, Complaints Analytics, Review Analytics, Contact Centre Analytics, Closed-loop CX, Evidence-linked Insights, Drivers of customer satisfaction, Impact Analysis, Competitive Benchmarking, Sector Level Analytics, and Root Cause Analysis