Overview
About TrustPortal
TrustPortal is a pioneer in Real-Time Agentic Automation — orchestrating the full spectrum of enterprise work. From customer interactions and contact centre processes to back-office workflows, IoT systems, APIs, and digital services, we unify everything in real time. The result: smarter operations, faster outcomes, and stronger customer experiences.
The TrustPortal platform is the first enterprise-grade solution to connect and orchestrate, in real time:
People and frontline agents
Multi-vendor digital workers/robots
In-house & 3rd-party Agentic AI
Digital services & API “MiniBots”
Generative AI
With a no-code, low-disruption approach, organisations can transform processes across front and back office; with unmatched speed, scale, security, and simplicity.
Our patented platform integrates seamlessly with existing systems and supports any channel — web, mobile, telephony, IVR, chat, email, and more. By unifying people and digital “agents” into super-resources, TrustPortal enables:
End-to-end automation
Faster, higher-quality service
Significant cost reductions
Since 2017, TrustPortal has delivered mission-critical transformations for leading enterprises including Telefónica, EDF, IBM, Nedbank, MetLife, and OVO.
Proven outcomes:
50%+ reduction in call handling time
30–50% reduction in operational costs
+5pt lift in Customer Satisfaction Index
ROI typically realised within 3 months
TrustPortal’s technology is strengthened by a global partner ecosystem spanning Salesforce, ServiceNow, Microsoft, AWS, IBM, UiPath, Blue Prism, and Automation Anywhere.
The TrustPortal platform is the first enterprise-grade solution to connect and orchestrate, in real time:
People and frontline agents
Multi-vendor digital workers/robots
In-house & 3rd-party Agentic AI
Digital services & API “MiniBots”
Generative AI
With a no-code, low-disruption approach, organisations can transform processes across front and back office; with unmatched speed, scale, security, and simplicity.
Our patented platform integrates seamlessly with existing systems and supports any channel — web, mobile, telephony, IVR, chat, email, and more. By unifying people and digital “agents” into super-resources, TrustPortal enables:
End-to-end automation
Faster, higher-quality service
Significant cost reductions
Since 2017, TrustPortal has delivered mission-critical transformations for leading enterprises including Telefónica, EDF, IBM, Nedbank, MetLife, and OVO.
Proven outcomes:
50%+ reduction in call handling time
30–50% reduction in operational costs
+5pt lift in Customer Satisfaction Index
ROI typically realised within 3 months
TrustPortal’s technology is strengthened by a global partner ecosystem spanning Salesforce, ServiceNow, Microsoft, AWS, IBM, UiPath, Blue Prism, and Automation Anywhere.