UNIFONIC

Unifonic

@unifonic

Riyadh, Saudi Arabia
https://www.unifonic.com/
Information Technology & Services

Overview

About Unifonic

Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. It uses conversational AI technology to streamline omnichannel communication and revolutionize customer experiences for businesses.
Unifonic’s solutions empower organizations to manage all their customer communication channels, including text, voice, WhatsApp, and web, from a single platform. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.

Unifonic specializes in connecting local enterprises with their customers, including leading banks, financial institutions, and government entities throughout the region, as well as healthcare, retail, e-commerce, and transport and logistics providers worldwide.

With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries.
Unifonic’s commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.

For additional information about Unifonic, please visit their website at
https://www.unifonic.com/.

Headquarters

Riyadh, Saudi Arabia

Website

https://www.unifonic.com/

Company Size

501-1,000 employees

Industry

Information Technology & Services

Company Type

Privately Held

Founded

2006

Specialties

Saas (software as a service), Conversational AI, AI Chatbots, Customer Journey Automation, Marketing Automation, WhatsApp Business Messaging, Chat Apps, Click to WhatsApp Ads, Customer Experience, Generative AI, Customer Profile Management, Voice Messaging, Retail Communications, Banking Communications, Government Communications, Healthcare Communications, Digital Contact Center, In-app Chat, and 2-Factor Authentication

Jobs

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