Overview
About USAN, Inc.
USAN's tailored offerings enhance your CX strategy and extend the power of Amazon Connect, evolving and scaling your business's approach to customer experience. With over 30 years of contact center expertise, we bring a wealth of knowledge to deliver innovative, secure solutions designed for robust, omnichannel customer interactions.
Our commitment is to empower your enterprise with tools and insights to foster deeper customer relationships and drive exceptional service delivery. From strategic consulting to technology offerings to managed services, we're dedicated to guiding you through every stage of the CX journey, ensuring your solutions are as dynamic and forward-thinking as your customers demand.
Our commitment is to empower your enterprise with tools and insights to foster deeper customer relationships and drive exceptional service delivery. From strategic consulting to technology offerings to managed services, we're dedicated to guiding you through every stage of the CX journey, ensuring your solutions are as dynamic and forward-thinking as your customers demand.
Headquarters
Norcross, GeorgiaWebsite
http://www.usan.comCompany Size
201-500 employeesIndustry
Software DevelopmentCompany Type
Privately HeldFounded
1989Specialties
Customer Engagement, IVR, ACD, Dialer, WFM, Agent Desktop, Multichannel Communications, Call Center Performance Software, CXCloud, Amazon Connect, and AIJobs

Desktop Support Technician - Norcross, GA
USAN, Inc.
Norcross, GA

Customer Success Coordinator - Hybrid - Norcross, GA
USAN, Inc.
Norcross, GA

GenAI Tuning Analyst - Hybrid - Norcross, GA
USAN, Inc.
Norcross, GA

Software QA Analyst - Hybrid - Norcross, GA
USAN, Inc.
Norcross, GA

CCaaS Sales Engineer - Remote
USAN, Inc.
Norcross, GA