Company Description

Warehouse of Fixtures TNG redefines the office furniture industry by prioritizing client needs over sales agendas. As an independent partner, we deliver customized solutions by blending new, used, and refurbished furniture, offering flexibility, faster timelines, and cost savings of up to 80%. With an extensive in-stock inventory and access to leading manufacturers, we eliminate delays and restrictions common in traditional dealership models. From design to installation, we help organizations create effective and cost-efficient workspaces tailored to their specific requirements.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in St. Louis, MO. The Customer Service Representative will handle customer inquiries, provide support, address concerns, and ensure an excellent customer experience. They will collaborate with internal teams to process orders, resolve client issues, and maintain positive relationships with existing and prospective customers.

Qualifications

Expertise in Customer Service, Customer Support, and ensuring Customer Satisfaction
Ability to enhance the Customer Experience and maintain high service standards
Strong communication, interpersonal, and problem-solving skills
Proficiency in time management and multitasking in a fast-paced environment
Familiarity with basic office software and customer relationship management (CRM) tools
Prior experience in a customer-facing or support role is a plus
High school diploma or equivalent; additional certifications in customer service are advantageous
Motivated team player with a proactive approach to meeting customer needs

Jobs

Customer Service Representative

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