Overview
About Social AF
Social AF is the UK’s only agency dedicated exclusively to community management and supporter experience for charities.
Since 2021, we’ve partnered with some of the biggest household names in the third sector, helping mission-driven organisations build safe, engaged and income-generating supporter communities.
We support the full supporter journey by combining expert community management with multi-channel supporter experience services that help charities strengthen relationships, protect their reputation and maximise income.
We are a team of fundraising and communications professionals with a passion for relationship-centred, honest and human interaction. We understand the pressures charities face because we’ve worked within them.
Our Impact: Helped charities raise £40M+ through campaigns, appeals and virtual challenges. Protected and strengthened brand reputation across high-volume digital campaigns. Enhanced engagement across Facebook Groups, events and fundraising communities, supporting thousands of supporters across social, email and direct channels.
Our Services:
Community Management & Moderation – We protect your brand, enhance ROI and build thriving digital communities through expert engagement and reputational management.
Virtual Challenge and Fundraising Group Moderation – From high-energy fundraising challenges to long-term supporter communities, we facilitate vibrant spaces that keep participants motivated, connected and engaged.
Supporter Experience (Multi-Channel) – We manage the supporter journey beyond social, including phone calls, emails, SMS, WhatsApp and other digital touchpoints, delivering consistent, human and relationship-led experiences.
We work as a true extension of your team to maximise engagement, strengthen supporter loyalty and deliver measurable impact.
We also advocate for better digital spaces and share knowledge through webinars, conferences and sector
Since 2021, we’ve partnered with some of the biggest household names in the third sector, helping mission-driven organisations build safe, engaged and income-generating supporter communities.
We support the full supporter journey by combining expert community management with multi-channel supporter experience services that help charities strengthen relationships, protect their reputation and maximise income.
We are a team of fundraising and communications professionals with a passion for relationship-centred, honest and human interaction. We understand the pressures charities face because we’ve worked within them.
Our Impact: Helped charities raise £40M+ through campaigns, appeals and virtual challenges. Protected and strengthened brand reputation across high-volume digital campaigns. Enhanced engagement across Facebook Groups, events and fundraising communities, supporting thousands of supporters across social, email and direct channels.
Our Services:
Community Management & Moderation – We protect your brand, enhance ROI and build thriving digital communities through expert engagement and reputational management.
Virtual Challenge and Fundraising Group Moderation – From high-energy fundraising challenges to long-term supporter communities, we facilitate vibrant spaces that keep participants motivated, connected and engaged.
Supporter Experience (Multi-Channel) – We manage the supporter journey beyond social, including phone calls, emails, SMS, WhatsApp and other digital touchpoints, delivering consistent, human and relationship-led experiences.
We work as a true extension of your team to maximise engagement, strengthen supporter loyalty and deliver measurable impact.
We also advocate for better digital spaces and share knowledge through webinars, conferences and sector