We’re seeking an experienced QA Lead to support a major digital transformation initiative with Service New Brunswick (SNB) and the Department of Social Development.

This is not a full-time role; it’s a project-based engagement supporting a Salesforce-powered platform that enables citizens to access services, manage care plans, and track outcomes.

You’ll play a key role in ensuring the quality, stability, and reliability of applications while leading QA practices across the program.

What You’ll Do:

Lead QA strategy, planning, and execution across the project
Design and execute manual and automated test cases
Manage defects, reporting, and overall QA lifecycle
Collaborate with business, development, and support teams
Lead requirement reviews to identify defects early
Mentor QA team members and promote best practices, etc

Mandatory Requirements:

Education: Degree in Computer Science, Business Administration, or related field or IT diploma/certification with equivalent experience
10+ years software testing (functional, regression, integration, performance, automation, etc.)
2+ years testing Salesforce Health Cloud
Experience in health or human services environments
5+ years developing QA strategies, test plans, and QA reporting
Salesforce Administrator Certification (include details and date)

Preferred Experience:

QA for SaaS / PaaS solutions (with project reference)
4+ years with testing tools (Azure DevOps, Zephyr, Selenium)
4+ years manual & regression testing in Agile/Scrum
5+ years testing data integrity, migration, and complex CRM data models
3+ years with Salesforce Omnistudio (FlexCards, OmniScripts, DataRaptors, etc.)
5+ years testing Salesforce Service/Health Cloud workflows & case management
3+ years testing Salesforce security & access models
5+ years testing end-to-end CRM integrations
Strong knowledge of Salesforce architecture and best practices

Reference: RQ00326

Jobs

QA Lead