At Xceleration, we design employee recognition and reward programs that truly connect people to their work. Our RewardStation® platform is used worldwide for everything from peer-to-peer recognition to service milestones, allowing companies to create experiences that reflect their values and reward employees in meaningful ways. We’re proud to work across more than 90 countries, delivering solutions that adapt to different cultures and work environments. Joining Xceleration means working with cutting-edge technology while being part of a team that values input and collaboration. Our environment is designed to help you grow, contribute, and see your efforts directly impact how companies engage and motivate their employees. If you’re looking for a space where your ideas can shape the future of workplace recognition, Xceleration is the place.

Xceleration is seeking a motivated and analytically driven Client Analytics Coordinator to join our growing team. This role is designed for a high-potential recent graduate who can operate fluidly across client-facing account management and internal financial planning and analysis (FP&A). The ideal candidate brings both quantitative rigor and strong interpersonal skills. This individual will be an integral member of the Client Solutions team supporting two of Xceleration’s most strategic customer relationships — Sage and Alcon — while also serving as a key FP&A resource for the Finance team under a dotted-line to our Controller. This dual mandate makes the role uniquely impactful and career-accelerating for the right individual.

Primary Responsibilities:

Client Solutions & Account Management

Support Client Solutions team in managing and growing Xceleration’s relationships with Sage and Alcon, two of the company’s most important enterprise clients:

Serve as a day-to-day resource for account management tasks, client communications, and deliverables across the Sage and Alcon portfolios (8 hours a week)
Assist with financial modeling and analysis for client programs, proposals, and business reviews (6 hours a week)
Support data analysis of program performance for the Sage platform and Rebate Program, translating findings into actionable insights for clients and internal stakeholders (5 hours a week)
Become subject matter expert on the Pendo platform, including reporting, standardizing page tagging, and maintaining internal data dashboards (2 hours a week)
Finance & FP&A Support

Serve as a cross-functional FP&A resource for the Finance team, contributing analytical horsepower to a variety of internal projects: (~19 hours a week)

Assist the Finance team with FP&A projects, including but not limited to commissions recoupment analysis for travel programs
Support financial modeling and analysis for the company’s various business initiatives and planning cycles
Contribute to budgeting, forecasting, and variance analysis as needed

What Success Looks Like

In the first 90 days, this individual will:

Transition concierge order processing off the current owner’s plate with zero drop in SLA
Deliver at least one FP&A analysis for the Finance team
Produce first program performance data analysis for Sage or Alcon

By 12 months, this individual will be recognized as:

A trusted extension of the Client Solutions team on Sage and Alcon
A reliable FP&A contributor that Finance turns to for analytical support

Desired skills and experience:

Bachelor’s degree in Finance, Business, Economics, or a related field
Strong financial modeling and analytical skills; proficiency in Excel required
Experience with data analysis and reporting tools (Pendo, Tableau, or similar a plus)
Excellent written and verbal communication skills; comfortable in client-facing settings
High degree of initiative, attention to detail, and organizational ability
Ability to manage multiple workstreams across different functional areas simultaneously

Collaborative, curious, and eager to grow in a fast-paced environm

Jobs

Client Analytics Coordinator

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