Xdroid

@xdroid_voiceanalytics

Mechelen, Vlaanderen

http://www.xdroid.com

IT Services and IT Consulting

Overview

About Xdroid

Gain valuable Insights out of all your customer interactions.
Take Actions, Enjoy the Results.

Xdroid’s mission is to transform customer experience and contact centers performance through analytics software based on artificial intelligence. By processing all customer interactions, we automatically provide objective, consistent and valuable information and insights about each conversation.

Headquarters

Mechelen, Vlaanderen

Website

http://www.xdroid.com

Company Size

11-50 employees

Industry

IT Services and IT Consulting

Company Type

Privately Held

Founded

2008

Specialties

voice analytics, artificial intelligence, performance management, customer experience, call center management, customer retention, agent coaching, call center productivity, customer interaction, speech analytics, keyword spotting, emotion detection, keyword detection, call center monitoring, customer relationship development, average handling time reduction, contact center software, call center statistics, quality control, quality management, contact center operator coaching, customer journey, 360-degrees customer view, digital transformation, and text analytics