Simple surveys = higher completion rates = better data.
Southern Classic Chicken went from scattered social reviews to 45,540 real guest data points in three months.
94.5% survey completion rate. 12x increase in feedback volume.
Thank you Tom Gerdes for the incredible testimonial for Tattle. And shout out to the whole SCC team for achieving a whopping 36% increase in top box score within just months!
Full story with Tom: https://get.tattleapp.com/success-stories/southern-classic-chicken/
#RestaurantOperations #GuestExperience #DataDriven #CX #GuestFeedback
Southern Classic Chicken went from scattered social reviews to 45,540 real guest data points in three months.
94.5% survey completion rate. 12x increase in feedback volume.
Thank you Tom Gerdes for the incredible testimonial for Tattle. And shout out to the whole SCC team for achieving a whopping 36% increase in top box score within just months!
Full story with Tom: https://get.tattleapp.com/success-stories/southern-classic-chicken/
#RestaurantOperations #GuestExperience #DataDriven #CX #GuestFeedback
Shared byLogan Cruz - 3 months ago
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