Transforming AI Strategy with Data-Driven Automation: TXNM Energy's Success Story

TXNM Energy was given an AI mandate. Roll out AI, and do it fast.

But Dr. Tobe Phelps DM MBA PMP knew you can't build an AI strategy without knowing where AI will actually win.

So his team did what everyone does: put all your best people into a room and have them walk through processes one by one. Weeks of it.

That's when Tobe found Optimize.

With Optimize running in the background, it automatically captured how work actually gets done and used AI to surface exactly where automation will have the biggest impact.

No workshops. No prioritizing on gut feel.

TXNM built a data-backed AI roadmap in days — without pulling a single person out of their day job.

Read the full story → https://scribe.com/customers/txnm-energy

#AI Strategy #Data-Driven Automation #TXNM Energy #AI Implementation #Process Optimization