
The Overlander's Buyer Journey is one of the most committed purchase processes in consumer commerce.
They spend 6 months on forums. Drive 5 hours to a show just to touch a tent. Build a spreadsheet with 14 tabs.
And then they get home, go to your product page, and find two stock photos and a PDF spec sheet.
That's Stage 5, where the momentum dies.
The irony is that by the time an overlander lands on your website, they've already sold themselves. They don't need more specs. They need to feel the product. Configure it, see how it sits on their rig, interact with it the way they did at the show floor.
Sending the Expo experience back home with your buyers is the only way to win their purchase.
Tag your build crew in the buyers journey below.
#overlanderjourney #expoexperience #outdoorcommerce #onlineengagement #buyerjourney
They spend 6 months on forums. Drive 5 hours to a show just to touch a tent. Build a spreadsheet with 14 tabs.
And then they get home, go to your product page, and find two stock photos and a PDF spec sheet.
That's Stage 5, where the momentum dies.
The irony is that by the time an overlander lands on your website, they've already sold themselves. They don't need more specs. They need to feel the product. Configure it, see how it sits on their rig, interact with it the way they did at the show floor.
Sending the Expo experience back home with your buyers is the only way to win their purchase.
Tag your build crew in the buyers journey below.
#overlanderjourney #expoexperience #outdoorcommerce #onlineengagement #buyerjourney
Shared byJordan Diaz - 13 days ago
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